Privacy Policy
Privacy Policy
Last Updated: August 25, 2026
Royal Kirti Travels (“we,” “us,” or “our”) operates royalkirtitravels.com (the “Site”) and provides cab, taxi, and tour services in Jaipur and across Rajasthan. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Site, contact us via WhatsApp or phone, or book our services.
By using our Site or booking our services, you agree to the collection and use of information as described in this policy.
1. Information We Collect
When you interact with us — through our website, WhatsApp, phone calls, or in-person bookings — we may collect:
- Contact details: name, phone number, email address
- Trip details: pickup location, destination, travel dates, number of passengers, cab type selected
- Booking and payment information: advance payment status, payment method (UPI/cash), booking confirmations
- Communication records: messages exchanged via WhatsApp, email, or phone regarding your booking
- Technical data: IP address, browser type, and device information collected automatically when you visit our Site (e.g., via cookies or analytics tools)
We do not knowingly collect sensitive financial information such as full card numbers; payments are handled directly between you and our team via UPI or cash, not processed through our website.
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your cab or tour bookings
- Share your trip details with the assigned driver for pickup coordination
- Communicate with you about your booking, including changes, confirmations, or cancellations
- Respond to inquiries and provide customer support
- Improve our Site and services
- Send you promotional offers or seasonal discounts, where you have not opted out
3. How We Share Your Information
We share your information only as necessary to provide our services:
- With our drivers, to enable pickup and trip coordination (name, phone number, pickup location)
- With service providers who help us operate our business (e.g., WhatsApp Business platform for communication)
- When required by law, such as in response to a valid legal request from a government or regulatory authority
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including maintaining booking records for customer service and legal/accounting purposes. You may request deletion of your data at any time, subject to any legal obligations we may have to retain certain records.
5. Cookies and Analytics
Our Site may use cookies and similar tracking technologies (such as Google Analytics) to understand how visitors use our Site and to improve user experience. You can control or disable cookies through your browser settings; note that some features of our Site may not function properly if cookies are disabled.
6. Your Rights
Under India’s Digital Personal Data Protection Act (DPDP Act, 2023), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal retention requirements
- Withdraw consent for promotional communications at any time
To exercise any of these rights, contact us using the details below.
7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.
9. Third-Party Links
Our Site may contain links to third-party websites, such as Facebook, Instagram, or WhatsApp. We are not responsible for the privacy practices of these third-party sites and encourage you to review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us:
Royal Kirti Travels Shop No. 6, Gaitor Rd, Sitaram Bazar, Krishna Nagar, Brahampuri, Jaipur, Rajasthan 302002, India
📞 Phone: +91 98280 21603 ✉️ Email: royalkirtitravels@gmail.com 💬 WhatsApp: wa.me/919828021603